General Assistance Request
If dealer or distributor, please log in to use this form.
Note: Please email attachments separately to
csc@daimler.com
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Dealer/Distributor Location Name:
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Dealer/Distributor or FLLC code:
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Contact First Name:
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Contact Last Name:
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Email Address:
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Phone Number (numbers only):
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Fleet or Owner Name:
Fleet Unit #:
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Engine Serial Number:
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Last Six Digits of VIN:
Mileage:
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Fault Codes (Active or Inactive):
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Engine Complaint including Fault Codes. Please list all Fault Codes, active or inactive.
Include what troubleshooting you have done and what was found (250 characters maximum):
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Indicates required field.